Thursday, February 6, 2020

IT Help Desk Technician Responsibilities



  • Serving as the first point of contact for customers in search of technical help over the phone or email
  • Performing far flung troubleshooting via diagnostic techniques and pertinent questions
  • Determining the first-rate solution primarily based on the issue and details furnished by clients



it help desk technician Job brief

We are looking for a able Help table technician to offer speedy and beneficial technical help on computer systems. You will solution queries on basic technical issues and offer recommendation to clear up them.

An outstanding Help desk technician must have excellent technical information and be capable of communicate effectively to understand the hassle and explain its solution. They should also be customer-oriented and patient to deal with hard clients.

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